Mr Rajiv Kumar
MD & CEO
I thank you for taking out the time to visit the website of Universal Sompo General Insurance; to know more about our organization & its people, along with the Products and Services offered through this direct online channel.
At Universal Sompo General Insurance Company Ltd, we collectively work towards extending products that are designed to mitigate new-age risk associated with individual health and other materialistic assets and possession. The company has been catering to a wide range of customers’ across the length and breadth of our country, through our various channels such as Banc-assurance, Common Service Centers (CSC), Point Of Sales (PoS), Web Aggregators, Individual Agents, OEM partners & thought our company website.
We understand the pivotal role of the Digital & Mobile Channels and therefore our intent has always been to be present across Omni-channels, to provide ease of product purchase and service delivery to our esteemed customers.
On our website, we are extending the convenience of purchasing a broad range of our Retail Product offerings across Health, Motor, and Travel & Home categories. Our online policy renewal process will empower the existing customers to also seamlessly initiate policy renewals at any hour of the day.
Keeping pace with new innovations in the fast digital environment, we will constantly strive towards ensuring that we adopt robust and seamless technologies on our website to make the entire Customer Onboarding & Servicing a pleasant experience for the website visitor.
From Online Sales of our products to extending Customer Service, our website empowers customers to take note of various channels of direct communication with the company representatives and its associated service partners, for any issues related to Product Feature of Claim processes that can be escalated to the cognizance of the Company Authority or to the concerned authorities as designated by the regulator.
Our endeavor is to enrich your online experience while transacting on our website to further strengthen the ‘Trust’ and ‘Promise’, which is the ultimate parameter towards Customer Satisfaction.
We assure our commitment and promise to serve every customer of Universal Sompo General Insurance with the same zeal and seriousness, irrespective of the channel they have adopted or the ticket size of the policy they have opted from our organization.
At Universal Sompo General Insurance, we have imbibed the golden words spoken by the renowned painter and architect Raffaello Sanzio also known as “Raphael” in our work culture and customer outreach programs that“There’s only one thing that matters, Customer Satisfaction”.
Managing Director & Chief Executive Officer
Universal Sompo General Insurance Co. Ltd.