Customer Care Helpline :1800 22 4030, 1800 200 4030, 022 - 27 63 9800, 022 - 39 13 3700

Health Product Customers Helpline:1800 200 5142, 022 - 39 63 5200

 

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Universal Sompo - The Vision Statement

  • To emerge as a market leader in our chosen domain by winning customer confidence through superior value and continually enhancing the same.

Our Mission : To provide

  • World class services and products to our Customers
  • Stable returns for our Shareholders
  • Stimulating work environment for our employees
  • Growth along with Customer Centric Approach
  • Highly efficient post claim services to all our customers.

We shall strive

  • To disseminate hassle free customer services from our Point of Sale
  • To connect with customers for imparting procedures about the after sale services of insurance.
  • To ensure prompt action / feedback on Customer grievance
  • To monitor and enhance service levels constantly
  • To achieve sustainable premium growth and focus on bottom line for profitability.