Who Are We?
Universal Sompo General Insurance
Universal Sompo General Insurance Co. Ltd. is a joint venture of Indian Bank, Indian Overseas Bank, Karnataka Bank Ltd., Dabur Investment Corporation and a leading general insurer from Japan, Sompo Japan Insurance Inc. We offer a wide-range of products catering to Retail, Rural, SME & Corporate customer segments.
Our Shareholders
Our Trusted Brand Partners
Hear From the Visionaries
Our Vision
To emerge as a market leader in our chosen domain by winning customer confidence through superior value and continually enhancing the same.
Our Mission
- World class services and products for our Customers
- Stable returns for our Shareholders
- Stimulating work environment for our employees
- Growth along with Customer Centric Approach
- Highly efficient post-claim services to all our customers
We Shall Strive
- To disseminate hassle free customer services from our Point of Sale
- To connect with customers for imparting knowledge/awareness procedures about the after-sale services of insurance.
- To ensure prompt action / feedback on Customer grievance
- To monitor and enhance service levels constantly
- To achieve sustainable premium growth and focus on bottom line for profitability.
Our Values
At Universal Sompo, our values are more than just words—they're the heartbeat of our culture and the driving force behind everything we do. We’re here to make waves, and by living these values, we create a positive impact for everyone involved—customers, employees, partners, shareholders, and the community.
Growth Mindset
We see challenges as stepping stones, not roadblocks! Every setback is a setup for a comeback. Our culture thrives on curiosity and resilience, encouraging everyone to push boundaries and explore new horizons. We learn, adapt, and grow together!
Ethics & Integrity
Integrity is our superpower! We’re committed to doing what’s right, even when no one is watching. By being transparent and accountable, we build trust with our customers and partners. Honesty isn’t just the best policy; it’s the only policy!
Trust & Transparency
Trust is the glue that holds us together. We keep it real by sharing information and encouraging open conversations. Everyone’s voice matters here, and we’re all about creating an environment where you feel valued and heard. Together, we can build stronger relationships!
Innovation
Innovation is in our DNA! We’re not just keeping up with the times; we’re setting the pace. By embracing new ideas and technologies, we constantly enhance our services and elevate customer experiences. We think outside the box and redefine what’s possible!
Teamwork & Collaboration
Teamwork makes the dream work! We believe in the power of collaboration, bringing together diverse perspectives to achieve our goals. Whether it’s brainstorming sessions or cross-department projects, we’re all about building a community where everyone contributes to our shared success.
Getting It Right with Our Stakeholders
At Universal Sompo, we are dedicated to getting it right for everyone—customers, employees, shareholders, partners, and the community. We actively listen to your needs and feedback, ensuring our decisions reflect your values. By fostering strong relationships and keeping the lines of communication wide open, we create a collaborative vibe that drives mutual success and amplifies our impact.
What Makes Us More Than A General Insurance Company
World Class Services
World class services with a hybrid of Indian and Japanese Products.
Bank Facility
A tie up with 3 major banks providing financial facility.
Technology
Advanced information technology with enhanced AI and machine learning.
Employee Development
We build a talent pool creating highly engaged employees.
Our Awards and Media Coverage
2024-2025
Best BFSI Brands of 2024 by Economic Times
2024-2025
Great Place to Work Certified
2023-2024
Best BFSI Brands of 2023 by Economic Times
2020-2021
Customer Service - Insurance Alertss INDIA
2020-2021
Best Technology for Good Project
2016-2017
FM Stars of the Industry-Excellence in General Insurance
2017-2018
Insurance Summit-Best Customer Service Provider of the Year
2016-2017
ABP News Channel-Presented BFSI Ceremony
2016-2017
Fintelekt-Leadership in claim service
2015-2016
FM Stars-Excellence in General Insurance under BFSI Category
2015-2016
Quality Brands India-Excellence in general insurance
26-November-2021Universal Sompo ties up with NPCI to offer Health Cover to RuPay cardholders & UPI users
Publication - The Economic Times BFSI
29-October-2021Insurers receive Covid claims worth Rs 7,700 cr; premiums jump up to 100%
Publication - Indian Express
11-November-2021Universal Sompo Ropes In Nilesh Mejari as CFO
Publication - Business World People
Meet Our Amazing Team
Mr. Ajay Kumar Srivastava
Non-Executive Director
Mr. Sharad Mathur
Managing Director & CEO
Mr. Mahesh Kumar Bajaj
Non-Executive Director
Mr. Satish Kumar
Non-Executive Director
Mr. Gopal Sarvesan
Non-Executive Director
Mr. Mohit Burman
Non-Executive Director
Mr. Sekhar Rao
Non-Executive Director
Mr. Kenneth Reilly
Additional Nominee Director
Mr. Takashi Kurumisawa
Non-Executive Director
Mr. Aditya Tibrewala
Non-Executive Director
Ms. Chhaya Palrecha
Independent Director
Mr. G. C. Rangan
Independent Director
Mr. Bhaskar Jyoti Sarma
Independent Director
Sharad Mathur
Managing Director & Chief Executive OfficerSharad has 28 years of experience in corporate development strategy, primarily in Non-Life Insurance Industry. He is presently associated with Universal Sompo General Insurance Company as Managing Director & CEO. Previously, he was employed with SBI General Insurance Company in various leadership roles since its inception, in the year 2009 and finally as Head - Distribution till July 2019, appointed as KMP by the Board of Directors.He also had a specific stint in a new General Insurance venture as a Co - Founder, developing business structure, shareholding pattern, and long - term strategy for the proposed venture.Earlier, he was employed with ICICI Lombard General Insurance Company Ltd, since its inception, in the year 2001, in various regional and national leadership roles.In the past, he has worked with large manufacturing organizations, including MRF, Bharat Shell and Reliance Retail. He holds a bachelor’s degree from Delhi College of Arts and Commerce, University of Delhi.He finished Post Graduate Program in Management and completed various Leadership, Management & Governance Programs from Indian School of Business, University of Pennsylvania, Harvard, and Indian Institute of Corporate Affairs. He has been a key - note speaker and a panelist in international insurance summits, held in parts of Asia, South Africa, and Europe.He has been conferred with various awards including '50 Most Talented Retail Professionals of India' by CMO Asia and '50 Most Influential Digital Media Professionals' by World Marketing Congress.
He is a Fellow Member of Institute of Directors,India.
Member of Institute of Internal Auditors, India.
Member of Indian Trust for Rural Heritage & Development.Show MoreShow Less
Kuniaki Takahashi
Deputy CEOTakahashi has been associated with Sompo Japan Insurance Inc. since 1995. He has 29 years of experience in the GI business in Asian markets. He was on the Board of Universal Sompo as Nominee Director from April 2015 to March 2019 and subsequently Alternate Director from April 2019 to March 2022. Thereafter, he joined Universal Sompo as Deputy CEO in April 2022. Takahashi oversees Marketing, Investment and Risk functions.Show MoreShow Less
Nilesh Mejari
Chief Financial OfficerNilesh is the Chief Financial Officer of Universal Sompo. He carries with him over 24 years of experience in the insurance sector. In his prior roles, he has held senior positions across Life, General & Reinsurance companies. His last assignment was with a German reinsurer as Chief Financial Officer, Chief Compliance Officer and Chief Risk Officer. He is a year 2000 batch Chartered Accountant and a Bachelor of Commerce by qualification.Show MoreShow Less
Rishin Rai
Chief Risk OfficerRishin is a Financial Risk Manager (FRM), Certified by the Global Association of Risk Professionals. He is also a certified Insurance Anti-Fraud Professional-III, Fellowship-III, ISO-22301 Business Continuity Lead Implementer and Certified Associate of Indian Institute of Banking & Finance. He holds a Post Graduate Diploma in Banking & Finance & a BE degree in Industrial Electronics. He has a total experience of over 17 years in BFSI sector, out of which 5+ years’ experience is in Insurance Industry. His last assignment was with a private life insurance company as Chief Risk Officer. Prior to that, he was also associated with financial services companies. His areas of expertise include Risk Management across BFSI, Internal Controls, Stakeholder Management, Strategic Planning, Business Continuity Planning, Product Risk Management, Risk Transformation, Team Building & Leadership, Managing Ambiguity, Exception Handling & Fraud Risk Management.Show MoreShow Less
Hareshwar Karekar
Chief Investment OfficerHareshwar has over 24 years of experience in Financial Services, of which over 8 years of experience is in Asset Management. In his previous assignment, he was Chief Investment Officer of a private general insurer. As the Chief Investment Officer of Universal Sompo, he leads a team of investment professionals that manages funds across asset classes. He is a Law graduate from the University of Mumbai and holds a Post Graduate Diploma in Business Management.Show MoreShow Less
Vikas Garg
Appointed ActuaryVikas is a fellow of the Institute of Actuaries of India and holds an MBA in Finance from ICFAI University. He has been with Universal Sompo since July 2018. He has a rich experience of over 17 years in the Actuarial domain in General Insurance. In his previous assignment, he was the Appointed Actuary of a multi-national general insurance company. He has also worked with a large private general insurer in his early years.Show MoreShow Less
Priti Singh
Chief People OfficerPriti Singh is a seasoned Global HR Leader. She joins from Mastercard, where she served as the Head of People & Capability for seven years, leading HR functions across South Asia, Eastern Europe, the Middle East, and Africa. Previously, she held roles at several global organizations, including Head of Human Resources for Asia Service Centres at Sun Life Financial and Head of Human Resources at AXA XL. Priti has also served as a Director on the Boards of Mastercard Technology, Sun Life India, and XL India, contributing in strategic leadership, talent management, transformation, diversity and inclusion, culture assimilation, and leadership development.Show MoreShow Less
Aarti Kamath
Company SecretaryAarti is a Fellow Company Secretary, Fellow of the Insurance Institute of India and a Law Graduate. She has over 21 years of rich experience, having worked in Life Insurance, General Insurance and Composite Insurance Broking. She has spearheaded legal and compliance in her past assignments and has been instrumental in setting up best governance practices and compliance. Her area of expertise includes Corporate Law, Corporate Governance, Legal & Compliance and Quality Assurance.Show MoreShow Less
Sameer Patwardhan
Chief Compliance OfficerSameer is a seasoned compliance leader; he spearheads our commitment to ethical and responsible business practices. This industry veteran brings over a decade of experience navigating the complexities of the general insurance sector, with a proven track record in implementing robust compliance frameworks. Having a distinguished academic background in law and commerce, along with a coveted qualification as a Company Secretary, He holds a Bachelor in Legislative Law, being a commerce graduate. Throughout his impressive career, he has consistently demonstrated a deep understanding of insurance regulations, having played a pivotal role in leading compliance efforts at leading industry players. His dedication to ethical business practices aligns perfectly with Company’s vision of operating with the highest standards of integrity. He is committed to further strengthen Company’s compliance framework, especially within the dynamic environment of ever-evolving regulations.Show MoreShow Less
Varsha Gujarathi
Chief Customer OfficerVarsha comes with an extensive experience of 30 years performing diverse roles in UW, Claims, Operations & Marketing for Life, Health & Group Business.Her last assignment was with a global reinsurer where she was associated as Chief UW Officer & Head of Claims.Varsha is a Fellow-Insurance Institute of India, Life Management Institute, and Academy of Life Underwriting.She has played an active role in Insurance Industry associations for over a decade. Her accolades also include being a Syllabus Committee Member for Diploma and Advanced Diploma in Life Underwriting, by Industry Association launched in association with Insurance Institute of India and Academy of Life Underwriting.Show MoreShow Less
Vikram Jain
Chief Technology Officer and Business TransformationVikram has 16 years of Tech experience in the General Insurance sector. He has completed his Master of Business Administration and was heading Information Technology of a global insurer in India and Asia, carrying out System Transformation, Digitalisation, Tech Operations, and development of API ecosystems. He has led multi-million-dollar digital transformations, delivering innovative solutions, and creating best in class digital ecosystems.Show MoreShow Less
Mr. Prasanna Indi
Head-Internal AuditPrasanna is a Chartered Accountant, CISA (Certified Information Systems Auditor) and a Member of the Institute of Internal Auditors. He has a rich experience of over 18 years in Internal Audit, Risk Management and Business Process improvement in BFSI sector, out of which 15+years’ experience has been in Insurance Industry. He has a proven track record in Risk Based Audits, Audit planning & testing and Control evaluation with large Life and General Insurance Companies. He has been with Universal Sompo since August 2022.Show MoreShow Less
Ms. Arti Mulik
Chief Technical OfficerArti comes with over 29 years of experience in General Insurance domain. She has done post-graduation from Mumbai University and MBA in Insurance from ICFAI University. She is a Fellowship from Chartered Insurance Institute (CII), U.K and is a Fellow from Insurance Institute of India (III). She started her career with a public sector insurance undertaking. She was also associated with large-size private general insurance companies in India. At Universal Sompo, Arti spearheads the Underwriting & Product DepartmentShow MoreShow Less
Mr. Rajesh Keny
Head-ReinsuranceRajesh has a rich experience of over 32 years in Insurance domain. He is a commerce graduate. He has been associated with domestic reinsurer and renowned private general insurers at senior management position in the Reinsurance Domain. Rajesh heads Reinsurance department at Universal SompoShow MoreShow Less
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Explore Career section, find your suitable position and join our team
Life At Universal Sompo
At Universal Sompo General Insurance Co. Ltd, we believe relationships with our stakeholders is strengthened & nurtured by imbibing an attitude towards ‘Caring’ and a commitment of ‘Concern’ towards the welfare of our customers and employees during the time of distress, as well as, being preemptive towards mitigating future Risks. Our Customer Outreach activities include organizing Health Camps and Consumer Awareness Roadshows for providing knowledge empowerment and overall well-being of our customers. We stand-by our customers and citizens of our country during natural catastrophic events and give our best efforts to try and minimize their distressful situations through our team efforts and leveraging our network channels for extending assistance services. At workplace, we work towards creating a healthy work environment for our fellow colleagues through organizing internal Employee Engagement activities towards Training, Employee Welfare and fun activities during the festive period and important national celebrations. Let us give you a glimpse of our universe.
USGI High Gliders – R&R program
We take pride in recognizing trailblazers who redefine success. Our USGI High Gliders awards celebrate excellence across categories—from the enthusiastic Bright Beginner to the collaborative Stronger Together, the innovative Customer Comrade, and the outstanding Top Glider. Awards are also given during Utkarsh – our annual foundation day celebration. These accolades honor those who inspire us to aim higher. We have appreciative culture within the organization and celebrate with Kudos cards during Appreciation days.
Dynamic People Engagement
We believe in the power of togetherness. Through our Employee Respite Groups—Fun at Work, Force for Good, and DEI Sports—we bring energy and excitement to work. From fostering inclusion to promoting teamwork and fun, our engagement activities create a vibrant, unified culture. And with regular surveys, every voice contributes to shaping our future.
Health & wellness
Employee well-being is our top priority. With holistic Health and Well-being approach with health camps at various locations and mental health support, we empower our employees to thrive—physically, emotionally, and mentally.
Diversity, Equity and Inclusion
Diversity, Equity and Inclusion (DEI) is more than a value; it’s the backbone of our culture. Initiatives like Herizon, our Women Leadership Network, empower women to lead fearlessly, while inclusive practices ensure that everyone feels seen, heard, and valued.
Herizon: Empowering Women Leaders at Universal Sompo
At Universal Sompo, we believe in breaking barriers, rewriting narratives, and paving the way for an inclusive and dynamic future. That’s why, we launched Herizon , our Women Leadership Network. This initiative celebrates the strength, resilience, and brilliance of women leaders while fostering a culture of empowerment and equal opportunities.
Why Herizon?
The name embodies our mission: to power women’s journeys as they rise beyond horizons. It’s not just a program—it’s a movement to champion women leaders, amplify their voices, and create a legacy of inspiration for generations to come. It is a blend of "her" and "horizon," symbolizing women leading towards the future
Our Vision
Through Herizon, we aim to:
Cultivate a thriving network of women leaders across Universal Sompo. - Offer mentorship, development programs, and a platform for exchange of ideas
- Address the challenges women face in leadership and drive actionable change.
- Build an ecosystem where leadership is diverse, inclusive, and innovative.
